HUDSON GATEWAY MLS (HGMLS) PRIVACY POLICY
Last Updated: March 2, 2025
Hudson Gateway MLS, LLC (“HGMLS,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our website, services, and products. By using www.hudsongatewaymls.com or any affiliated HGMLS services, you acknowledge and agree to the terms outlined in this Policy.
1. Scope of this Privacy Policy
This Policy applies to all personal information collected through our website, www.hudsongatewaymls.com, and any affiliated platforms, services, or products. It does not apply to information shared in public areas of our website or services, including personally identifiable information you voluntarily provide in forums, member profiles, or public listings. Users are advised to exercise caution when sharing personal information in these areas.
2. Information We Collect
2.1 Types of Information Collected
HGMLS collects various types of information, including but not limited to:
- Personal Information: Your name, mailing address, telephone number, email address, and professional real estate credentials when you become a member or use specific features of our website.
- Financial Information: Billing details, including credit card numbers, billing addresses, and expiration dates, when you purchase or subscribe to HGMLS services.
- Usage Data: Information about your interactions with our website, such as IP addresses, browser type, operating system, and cookies, that help us analyze and improve our services.
- Communication Data: Any information you provide when contacting us, including feedback, survey responses, or customer service inquiries.
- Public Information: Information you submit in publicly accessible areas of our website, such as property listings or member profiles, which may be visible to other users.
2.2 How We Collect Information
HGMLS collects information directly from you when you:
- Register as a member or create an account.
- Add or edit property listings or member profiles.
- Conduct transactions or use our services.
- Participate in surveys, contests, or promotional offers.
- Communicate with us via email, phone, or other means.
Additionally, we collect information automatically through cookies, web beacons, and tracking technologies to enhance your experience and improve our services.
3. How We Use Your Information
We use the information collected for the following purposes:
- Service Provision: To provide, maintain, and enhance our services, process transactions, and manage your account.
- Communication: To send important service-related notifications, respond to inquiries, and provide customer support.
- Research & Development: To analyze user behavior and improve features, products, and services.
- Marketing: If you opt-in, we may send promotional offers, newsletters, and updates about HGMLS services.
- Security & Fraud Prevention: To protect against unauthorized access, fraud, and other security risks.
- Legal Compliance: To comply with applicable laws, enforce our terms of service, and respond to legal requests, such as subpoenas or court orders.
4. Information Sharing & Disclosure
HGMLS may share your information in the following cases:
- With Service Providers: We use third-party vendors to help operate our website, process transactions and provide services, such as payment processors and email service providers.
- Legal Requirements: We may disclose information when required by law or in response to subpoenas, court orders, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.
- Public Listings: Any information you submit in public areas of our website, such as property listings, may be accessible to others. Avoid sharing sensitive personal information in public spaces.
- Affiliated Partners: With your consent, we may share information with affiliates who offer services or products that may be of interest to you.
HGMLS does not sell, rent, or lease your personal information to third parties for marketing purposes.
5. Data Storage & Security
5.1 Information Storage
HGMLS securely stores user data, including property listings, member profiles, and transaction records, using industry-standard security measures such as encryption and Secure Socket Layer (SSL) technology. However, no online platform is entirely secure. While we take reasonable steps to protect your information, we cannot guarantee complete protection from unauthorized access.
5.2 Data Retention
HGMLS retains personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
- Retention Period: Unless otherwise required by law, we retain user data for up to seven (7) years after account termination or transaction completion.
- Archived Data: Some transaction records may be retained beyond account deletion for audit or compliance purposes.
6. Cookies & Tracking Technologies
6.1 Use of Cookies
HGMLS uses cookies and similar tracking technologies to enhance website functionality and improve user experience. These cookies store data about your preferences, browsing history, and interactions with our website.
- Session Cookies: Expire when you close your browser.
- Persistent Cookies: Remain on your device until manually deleted.
6.2 Cookie Management
You can manage cookie settings through your browser preferences. However, disabling cookies may impact website performance and limit access to certain features.
6.3 Third-Party Advertising
We may partner with third-party advertisers who use cookies to deliver targeted ads. HGMLS does not control third-party tracking technologies, and we encourage users to review their privacy policies for further details.
7. Your Rights & Choices
7.1 Opting Out
You may opt out of receiving marketing emails by following the unsubscribe instructions in our communications or by contacting us at [email protected]. Even if you opt out of marketing messages, you will still receive essential notifications related to your account.
7.2 Accessing & Updating Your Information
You can access and update your personal information through your account settings. To request data deletion or modification, contact us at [email protected]. Note that deleting certain information may limit access to specific features.
8. Children’s Privacy
HGMLS does not knowingly collect personal information from children under 18. If we become aware of such data collection, we will delete it immediately. Users must confirm their age upon registration to ensure compliance.
9. Policy Updates
HGMLS may update this Privacy Policy from time to time. We will notify users of significant changes through website updates or email notifications. Continued use of our services after updates constitutes your acceptance of the revised Policy.
10. Contact Information
For questions or concerns regarding this Privacy Policy, please contact us:
- Email: [email protected]